How to run it

Everything below starts here. Bookmark the login page on your computer and your phone.

1. Open your login page
2. Enter your email and password, then click Sign in
3. Forgot your password? Click Forgot password and a reset link goes to your email

Every member, parent and lead has a record. That's where you fix a phone number, update an email, or add a note.

Update their details

1. Click Contacts in the left menu
2. Type their name, email or phone in the search bar
3. Click their name to open the record
4. Change the detail you need, then click Save

Add or remove a tag

1. On the contact's record, find Tags
2. Type the tag name and press Enter to add it
3. Click the × on a tag to remove it

For announcements, promos, schedule changes and newsletters.

1. Go to Marketing → Emails
2. Click New to create a campaign, then pick a template or start from blank
3. Write your email and add a subject line
4. Send a test to yourself and check it on your phone
5. Choose who it goes to, then Send now or Schedule it for later

See who opened, who clicked, and who didn't get it.

1. Go to Marketing → Emails → Statistics
2. Pick Email campaigns from the dropdown and set the date range
3. Scroll down to see each email you've sent. Use the toggle to switch between numbers and percentages
4. Click an email's name to see its full detail, including which links were clicked and by whom

What the numbers mean

Delivered

Reached their inbox provider

Opened

Opened the email

Clicked

Clicked at least one link or button

Bounced

Couldn't be delivered, usually a bad or old address

Unsubscribed

Asked to stop getting your emails

Spam

Marked your email as spam

Posts go live on laidbackfitness.com/blog.

Start the post

1. Go to Sites → Blogs and click Laid-back Fitness
2. Click + Create Post
3. Add a title, a one or two sentence description, and a cover image, then click Create Post
4. Write or paste your post. Highlight text to make headings, bold or lists, and use the toolbar to add images, videos or links

Set it up and publish

1. Click Continue at the top
2. Check the URL slug, pick a Category and Author, and add a few Keywords
3. Fill in the SEO details: title, description, and alt text for the cover image
4. Choose Publish (live now), Schedule (pick a date and time) or Draft (save for later)
5. Open laidbackfitness.com/blog and check it looks right

Fix a typo, swap a photo, or update an old post.

1. Go to Sites → Blogs and click Laid-back Fitness
2. Find the post in the list, or use the search box on the right
3. Click the post's name, or the ⋯ next to it, then Edit
4. Make your changes, click Continue, then Publish to update the live post

When someone fills in a paper waiver at the gym, snap a photo and it's saved to their record.

1. Open the upload form (bookmark it on the front-desk tablet)
2. Enter their email. This is the one that matters, as it matches the waiver to their record. Name and phone are optional
3. Tap Click to upload, then Take Photo, and photograph the signed waiver
4. Tap Submit